FreeView™ Pro - TELESIN Magnetic Neck Mount

1. Attach Your Phone:
The magnetic pad is designed to securely hold your phone. Simply place your device on the mount, and the powerful magnets will snap it into position. It’s compatible with most smartphones, whether they have a magnetic case or a metal plate.

2. Wear the Neck Mount:
Place the ergonomic neckband around your neck. The soft padding ensures comfort, even during extended use. The lightweight design evenly distributes the weight, so it feels natural and unobtrusive.

3. Adjust the Viewing Angle:
Rotate the 360° adjustable arm to find the perfect viewing position. Switch effortlessly between portrait and landscape modes, or tilt the phone to avoid glare for a crystal-clear view.

4. Enjoy Hands-Free Convenience:
Whether you're recording content, following a tutorial, streaming videos, or making video calls, the mount keeps your hands free while maintaining a stable and secure hold on your phone.

5. Pack It Up:
When you’re done, simply fold the mount into a compact shape. It fits easily into your bag or pocket, ready to go wherever you need it next.

Shipping Time:

• Orders are processed within 1-2 business days and shipped out as quickly as possible to ensure timely delivery.
• Delivery times vary based on your location: UK customers can expect delivery between 5-8 days

Processing & Handling:

• You’ll receive an email confirmation once your order is processed and shipped, including tracking information so you can follow your package’s journey.

Expedited Shipping:

• Expedited shipping options are available at checkout for faster delivery. Prices for expedited shipping vary based on location and urgency.

Customs & Import Taxes:

• International customers are responsible for any customs duties, taxes, or import fees that may apply to their orders, as these are not included in the shipping cost.

We want you to be completely satisfied with your purchase. If you’re not happy with your FreeView Pro™, we offer a straightforward return process:

Return Window:

• We accept returns within 15 days from the date of purchase.

Eligibility:

• The product must be in new, unused condition and in its original packaging.
• The product must not show signs of wear or damage from use.

How to Return:

1. Contact our customer support team at momentumgearmg@gmail.com to initiate the return process.
2. Provide your order number and reason for return.
3. Once approved, we’ll send you a return shipping label.
4. Pack the product securely in its original packaging and ship it back to us using the provided label.

Refund Process:

• Once we receive and inspect the returned product, we’ll process your refund within 5-7 business days to your original payment method. Please note that shipping costs are non-refundable.

Exchanges:

• We currently do not offer direct exchanges. If you wish to exchange for a different size or color, simply return the original item and place a new order.

Damaged or Defective Products:

• If your product arrives damaged or defective, please contact us immediately. We’ll ensure a replacement is sent to you or provide a full refund depending on your preference.